Understand how visitors are interacting with your website in real time. Use that insight to trigger rule-based proactive chat conversations. Or send target email messages with promotions and offers. Let customer chat with a live representative to close deal faster.
Monitor how visitors are interacting with your website in real-time. Identify the URL of the content or the visitor that is sending you website traffic. Analyze the web path of visitors and determine specific web pages with high and low engagement rates.
Live Chat Software
Track visitors from the moment they enter your site. Identify sales-ready leads by defining your own qualifiers and initiate real-time conversations with them at any point by setting up automatic triggers. Letting customers chat with a live representative helps you close deals faster and deliver exceptional customer service.
It's critical for sales teams to determine which prospects to focus on. Define rules to gauge your visitors' sales-readiness based on indicators like traffic source, time spent on the website, last active time, number of past visits, current page, location, and more. In addition to real-time visitor tracking, Zoho SalesIQ assigns them a lead score on their second visit so you can cater to visitors with the highest chance of conversion.
Features & Benefits
"Proactively engaged visitors are five times more likely to buy than an average visitor. Increase conversions by selectively starting conversations with hot leads on high-intent pages like your contact us page, schedule a demo, or pricing page. You can also set rules to automate this."
Geolocate your visitors and track visitors' footprints to learn about how they interact with your website.
Identify new and returning visitors and send email campaign to promote your business.
Track visitors from the moment they enter your site. Identify sales-ready leads by defining your own qualifiers and initiate real-time conversations with them at any point by setting up automatic triggers.
Deeply programmable and optimized for customization, Zobot offers endless possibilities. From simple store navigation assistants to complex sales and support operations, tailor your chatbot for any industry or business function. Resolve issues 24/7, with bot agents who work for you even while you're away—free of cost.
Summarize the performance of your team through easy to interpret pre-built reports. Zoho SalesIQ reports are easy to compare and spot trends. Make smarter business decisions by analyzing top agents, active departments, unique visitors and other key metrics.
1 Website per portal, 2 Operators/Agent included, Track and engage with 5K visitors/month, Mobile support, 100 chat sessions/month, 30 days storage
PRICING on yearly billing cycles (Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.)
BASIC $17 / month
Include 3 Operators / Agents
- Everything in FREE +
- 3 operators / agents included
- 3 websites per portal
- Track and engage with 50K visitors/month
- 3 Departments
- 1000 chat sessions/month
- 1 custom chatbot
- Unlimited Storage
- Audio CallNew
PROFESSIONAL $53 / month
Include 5 Operators/ Agents
- Everything under BASIC +
- 5 operators / agents included
- 5 websites per portal
- Track and engage with 100K visitors/month
- 5 Departments
- Unlimited chat sessions/month
- 3 custom chatbots
- Insightful reports
- Apple TV Apps New
ENTERPRISE $116 / month
Include 10 Operators / Agents
- Everything under PROFESSIONAL +
- 10 operators / agents included
- 25 websites per portal
- Track and engage with 200K visitors/month
- 25 Departments
- 10 custom chatbots
- Chat Translation