Zoho CRM is a Customer Relationship solution that helps sales team reach customers across every channel: telephone, email, live chat, and social media and tools to get real-time notifications when customers interact with your business. Collaborate with your team through common feeds. Share insights, answer each other's questions, and send lead or deal updates to keep everyone on the same page.
Generate, organize & manage leads
Automate lead generation from multiple sources, like websites, chats, social media, and trade shows. Distribute leads to the right reps and ensure you don't miss out on converting quality leads.
Visibility of your deal pipeline
Visualize your deal pipeline in a multitude of ways, making it easier to get a complete hold of all your deals in progress. Built-in powerful analytics engine to analyze your past unsuccessful deals, get useful insights, and reduce the chances of losing out on valuable deals.
Improve relationship with customers
Execute your key account management functions better with all your account-based information in one place. Improve relationship with customers with sales account management features to understand their customers' needs better, address their pain points, execute account-specific activities.
Features & Benefits
"Building a standardized sales process based on your most effective sales strategies provides your company with a consistent roadmap to success. From lead creation to deal closure, the entire sales team follow the standard process."
Systematically process all incoming leads to qualified, analyzed, and nurtured so that they can be converted into new business opportunities.
Prioritizing, tracking, and monitoring the deals in your pipeline and get more deals to closure. Zoho CRM deal management software gives you everything you need to manage deals across territories and sales structures.
View from a single location, including the latest customer activity, associated contacts, pending deals, ongoing projects, and more.
Use Zoho CRM to generate sales orders and see payment details within the account. Built-in inventory management functions allow you to generate invoices, collaborate with vendors and partners, and ultimately keep tabs on all your transactions in one place.
Create analytics to analyze and visualize your sales performance. Use Zia AI to create predictive analytics.
Zoho CRM Analytics empowers everyone in your organization to make data-driven decisions. This includes your C-level employees, management, and sales representatives. Choose which chart type works best for visualizing your data from a list of predefined templates.
15-day free trial. No credit card required.
With three free users and essentials like leads, documents and mobile apps
PRICING on yearly billing cycles (Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.)
Standard $12 / user / month
- Everything in FREE Plan +
- Scoring Rules
- Multiple Pipelines
- Mass Email
- Custom Dashboards
Professional $20 / user / month
- Everything in STANDARD Plan +
- Sales Signals
- Web-to-Case Form
- Validation Rules
- Inventory Management
ENTERPRISE $35 / user / month
- Everything in PROFESSIONAL Plan +
- Zia AI
- Command Center
- Multi-sser Portal
- Advance Customization
- Mobile SDK & MDM
Ultimate $45 / user / month
- Everything in ENTERPRISE +
- Advance BI - bundled with Zoho Analytics
- Advance Feature Limit
- 30 days Trial
Pipeline-centric CRM for small businesses
$7 / user / month
Whether you're ready to move beyond spreadsheets or simply replace legacy sales tools, BEGIN-CRM lets you manage your customer relationships more easily than ever.
from $50 / user / month bill annually
Unified Customer Engagement Platform
Deliver exceptional experiences to customers across all stages of their lifecycle with added functionalities like helpdesk, email & social media marketing, surveys, and analytics built around your CRM.
Everything in CRM with following additional features:
- Marketing Automation
- ZIA, AI assisted predictive analytics
- Zoho Analytics, powerful analytics & reporting tool
- Social Marketing
- SalesIQ, website visitors tracking
- Help Desk
- Project Management