KJL Solutions
KJL Solutions
Transform your business with comprehensive technology solutions

Privacy Policy

General
In view of the implementation of the Personal Data Protection Act 2010 ("Act"), KJL Solutions ("KJL") recognize the need to process all personal data obtained in a lawful and appropriate manner. KJL is committed to protecting the personal data supplied by a data subject to ensure compliance with the legal and regulatory requirements in accordance with the Act. This Policy covers the processing of all personal data and sensitive personal data whose use is controlled by KJL.

Your Privacy
KJL Solutions (KJL) is committed to protecting your privacy. This data protection and privacy policy sets out how we use and protect the information you give us through this website.
To serve you better, you are aware and agreeable that we may share information you give us with other government agencies or our partners when you:
  • register with our website; 
  • submit any electronic forms available in this website; 
  • send an e-mail which includes personal data.

Data Collected & Purposes 

During the course of KJL's business and activities, KJL many be required to process information of a data subject, including but not limited to the name of the individual, address, phone number and email address. Information identifying in combination with other information even if such information cannot identify such individual on its own. Such information may be collected online or offline.

The personal data collected by KJL may be used inter alia for the following purpose*:-

  1. Providing customer care and enhancing customer satisfaction, including but not limited to, resolving complaints, dealing with and/ or responding to requests and enquiries, warranty, returns and other after sales services;
  2. Promoting, advertising and enhancing our products and services;
  3. Human resources, employment and recruitment purposes;
  4. Training of staff;
  5. Storing and processing of personal data relating to the clients of Sony in the data storage systems;
  6. Updating and managing the accuracy of the Sony's internal record, including but not limited to administration, processing and matching any personal data held which relates to you for any of the purposes listed herein;
  7. Billing, taxation and/ or auditing purposes;
  8. Information and security purposes, including but not limited to managing and administrating e-mail, handling and investigating any security related issues, vulnerability, and/or incidents;
  9. Facilitating business asset transactions (which may extend to any merges, acquisitions or assets sales) invoicing any of the related corporations or affiliates of Sony;
  10. Legal purposes (including but not limited to obtaining legal advice and dispute resolution);
  11. Disclosing personal data to the government authorities and/or authorised third party as required by law and/or within the responsibility of Sony; and
  12. As reasonably contemplated by the nature of any transaction.

*This list is not exhaustive.

Data Processing & Retention 

KJL will be responsible for ensuring that any personal data processed in relation to the KJL's clients and/or another individual is accurate, complete, not misleading and kept up-to-date. The personal data will be reviewed periodically to warrant that they are up-to-date and to determine whether retention of such personal data is necessary

We will keep any personal information you give us as long as there is a reason to do so, for instance to satisfy the law or regulations, or to protect our interests. If not, then we will destroy it by purging it from our electronic, manual, and other filing systems according to our internal procedures and schedules.


Your Consent
By giving us your personal information, you are giving us consent to collect, use and disclose your personal information under the terms of this policy and any relevant privacy and data protection laws in Malaysia. If you do not wish to give us this consent, then please do not use any of the electronic forms in our website.

Changes to this Policy
KJL has the right to change this policy at any time. We will announce any changes on this page. This policy is not a contract, nor does it suggest any obligation on our part with another party.

last updated 13/09/2022